Ecoclean Cleaning

Effective Date: May 1st, 2017
Last Updated: June 6, 2025

Who We Are

Ecoclean Cleaning is a professional cleaning service based in American Fork, Utah, serving commercial and residential clients throughout Salt Lake and Utah County. We believe in keeping your spaces spotless and your personal information secure.

Contact Information:

• Business Name: Ecoclean Cleaning

• Address: American Fork, Utah

• Email: info@ecocleancleaning.com

• Phone: (801) 770-0210

Information We Collect

Information You Provide to Us

When you contact us through our website's contact form, we collect:

• Your name

• Email address

• Phone number

• Any optional message you choose to include

Information Collected Automatically

Our website uses Google Analytics and Google Ads, which may collect:

• IP address

• Browser type and version

• Pages visited on our site

• Time spent on pages

• Referring website information

• Device information

We may add Facebook Pixel tracking in the future. If we do, we'll update this policy accordingly.

How We Use Your Information

We use the information you provide to:

• Respond to your service inquiries

• Schedule consultations and provide cleaning quotes

• Communicate about our cleaning services

• Maintain records of our interactions

We use automatically collected information to:

• Improve our website's functionality and user experience

• Analyze website traffic and usage patterns

• Run targeted advertising campaigns

How We Store and Protect Your Information

Contact Form Information

• Information from our contact form is stored in our Wix database

• Form submissions are automatically emailed to our team

• We retain prospect information for 2-3 years, depending on our database retention settings

Customer Information

• Active customer information (including invoices) is stored in Google Workspace

• We implement reasonable security measures to protect your information

• Access is limited to authorized team members only

Information Sharing

We do not sell, trade, or share your personal information with third parties, except:

• With our internal team members who need access to serve you

• When required by law or legal process

• With service providers who help us operate our website (like Wix and Google), who are bound by their own privacy policies

Your Rights and Choices

You have the right to:

• Request information about what personal data we have about you

• Request correction of inaccurate information

• Request deletion of your information (subject to business record requirements)

• Opt out of marketing communications

• Request that we stop processing your information

To exercise these rights, contact us at info@ecocleancleaning.com.

Cookies and Tracking

Our website uses cookies and similar technologies through:

• Wix Platform: Essential cookies for website functionality

• Google Analytics: Performance and analytics cookies to understand site usage

• Google Ads: Advertising cookies for targeted marketing

You can control cookie settings through your browser, though some website functionality may be limited if you disable cookies.

Third-Party Services

Our website is hosted on Wix and uses Google services. These providers have their own privacy policies:

• Wix Privacy Policy

• Google Privacy Policy

Age Requirements

Our services are intended for adults (18+) and businesses. We do not knowingly collect information from individuals under 18 years of age.

Geographic Scope

We currently serve customers in Utah only. This privacy policy applies to information collected from all website visitors, regardless of location.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we'll update the "Last Updated" date at the top of this policy. For significant changes, we may provide additional notice on our website.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

Email: info@ecocleancleaning.com
Phone: (801) 770-0210
Mail: Ecoclean Cleaning, American Fork, Utah

This privacy policy is designed to be transparent about our data practices while maintaining the simplicity our customers appreciate in our cleaning services.